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Verism - Foundation Study Guide

Name: Verism - Foundation Study Guide
Brand: Van Haren Publishing
SKU: 9789401802703
Price: 259.84 RON
Availability: InStock

Autor: Helen Morris, Liz Gallagher

Limbă:

Legare: Carte broșată

Editura: Van Haren Publishing

Disponibilitate: În depozitul extern

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259.84 lei

This book is intended as a self-study guide for the VeriSM Foundation, VeriSM Essentials, and VeriSM...

Informații despre carte

Autor

Helen Morris, Liz Gallagher

Limbă

engleză

Legare

Carte - Carte broșată

Publicat

2018

Pagini

230

EAN

9789401802703

ISBN

9789401802703

Enbook ID

19117070

Editura

Van Haren Publishing

Greutate

500

Dimensiuni

240 x 172 x 15

Descriere completă

This book is intended as a self-study guide for the VeriSM Foundation, VeriSM Essentials, and VeriSM Plus qualifications. It also supports classroom and online courses for these qualifications. It is based on the requirements of the syllabuses for these three qualifications (Certification requirements for the VeriSM Foundation, VeriSM Essentials, and VeriSM Plus, a publication of the IFDC - International Foundation for Digital Competence).This guide is also useful for all professionals and organizations involved in delivering value to customers through the development, delivery, operation and/or promotion of services. VeriSM Foundation, VeriSM Essentials and VeriSM Plus prove to be useful to both professionals at the very start of their service management career and also to experienced professionals who need access to a simple service management approach. It refers to the information contained in the VeriSM handbook, "VeriSM - A service management approach for the digital age" - published by Van Haren Publishing.This guide has been developed for anyone who works with products and services and will be of particular interest to: graduates and undergraduates, managers (who want to understand how to leverage evolving management practices), service owners and service managers (who need to bring their skills up to date and understand how service management has changed), executives and IT professionals (who need to understand the impact of evolving management practices and new technologies on their role).

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Verism - Foundation Study Guide

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