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Carte Ultimate Basic Business Skills Christee Gabour Atwood

Ultimate Basic Business Skills

Training an Effective Workforce

Autor: Christee Gabour Atwood
Limbă: engleză
Legare: Carte broșată
Editura: American Society for Training & Development
Disponibilitate: șansă 50%
Şanse de a obține acest titlu
294.31 lei
Having a copy of Ultimate Basic Business Skills: Training an Effective Workforce on your bookshelf i...

Informații despre carte

Autor
Christee Gabour Atwood
Limbă
engleză
Legare
Carte - Carte broșată
Publicat
2009
Pagini
304
EAN
9781562865894
ISBN
9781562865894
Enbook ID
06396215
Editura
American Society for Training & Development
Greutate
685
Dimensiuni
203 x 236 x 19

Descriere completă

Having a copy of Ultimate Basic Business Skills: Training an Effective Workforce on your bookshelf is like having an on-call business training department. This book offers ready-to-present programs on the most critical frontline business skills every member of your organization needs. Too often training in these basic business areas is ignored in favor of more pressing product or service training. Ultimate Basics Business Skills offers learning professionals everything needed to quickly deploy this valuable training. Lively, scripted half-day programs in more than 20 individual topic areas cover external and internal customer service skills, project management, help in projecting a professional image and working in a team environment, and much more.

The book uses the familiar structure of the Trainer's Workshop Series to guide the training sessions and includes all handouts, worksheets, assessments, and PowerPoint slides to allow users to quickly create training targeted specifically for their intended audience. All programs offer enough additional material to allow expanding the program length to suit training needs. Users can easily blend, mix, and match formats and contents to create just the program your organization needs.

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