Total Quality Management (TQM)
Autor:
Luthra, Sunil (State Institute of Engineering and Technology, Nilokheri), Garg, Dixit (National Institute of Technology, Kurukshetra, India), Ashish (SOET) Aggarwal, Mangla, Sachin K. (Plymouth Universit
Disponibilitate:
În depozitul extern
Expediem în 14-21 zile
997.19
lei
Organisations are focused on total customer satisfaction. However there is a lack of understanding t...
