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Carte Service Science, Management and Engineering Bill Hefley

Service Science, Management and Engineering

Education for the 21st Century

Autor: Bill Hefley, Wendy Murphy
Limbă: engleză
Legare: Copertă tare
Editura: Springer-Verlag New York Inc.
Disponibilitate: În depozitul extern în cantități mici
Expediem în 11-15 zile
580.45 lei
Increasingly, academic and industrial leaders are recognizing that college graduates need new skills...

Informații despre carte

Autor
Bill Hefley, Wendy Murphy
Limbă
engleză
Legare
Carte - Copertă tare
Publicat
2008
Pagini
384
EAN
9780387765778
ISBN
0387765778
Enbook ID
01382915
Editura
Springer-Verlag New York Inc.
Greutate
1660
Dimensiuni
155 x 235 x 29

Descriere completă

Increasingly, academic and industrial leaders are recognizing that college graduates need new skills to address business and technical issues in a service business environment. Because services depend critically on people working together and with technology to provide value for others, these new skills include the ability to integrate across traditional disciplinary areas to obtain globally effective solutions. Service Science, Management and Engineering (SSME) is one such approach to properly focusing education and research on services, and to preparing tomorrow s graduates to work in an expanding services economy.§Papers in this volume were developed from the 2006 conference hosted by IBM, Service Science, Management, and Engineering Education for the 21st Century. The book incorporates a variety of perspectives, informed by an international background in SSME experience and education, including management, business, social science, computer science and engineering.

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