Carte Scoring Points Clive Humby

Scoring Points

Autor: Clive Humby
Limbă: engleză
Legare: Carte broșată
Editura: Kogan Page Ltd
Disponibilitate: În depozitul extern
Expediem în 9-15 zile
251.32 lei
"Scoring Points" tells the dramatic story of how Tesco Clubcard was conceived, launched and develope...

Informații despre carte

Autor
Limbă
engleză
Legare
Carte - Carte broșată
Publicat
2008
Pagini
312
EAN
9780749453381
ISBN
0749453389
Enbook ID
04139002
Editura
Greutate
470
Dimensiuni
155 x 232 x 17

Descriere completă

"Scoring Points" tells the dramatic story of how Tesco Clubcard was conceived, launched and developed. Clive Humby and Terry Hunt, two major influences behind Tesco's spectacular transformation, and Tim Phillips, a leading business writer and broadcaster, bring us a compelling behind-the-scenes account of Clubcard: the successes, the failures and the lessons learnt. The authors show how Tesco made customer loyalty marketing work, when almost every other loyalty programme failed, and illustrate the benefits for Tesco and its customers. "Scoring Points" is one of the seminal marketing books of the last decade. A fascinating tale of what can be achieved through vision, a strong team ethic and a company-wide commitment to customer satisfaction, it is an inspirational read for anyone in business.

S-ar putea să te intereseze

The Innovator's Dilemma

Clayton M. Christensen
117.45 lei
290.61 lei

Lesbian Sex

Jude Schell
69.76 lei

Brand Gap, The

Marty Neumeier
169.09 lei

Speechless

Michael Knowles
73.61 lei

Contact

Carl Sagan
64.49 lei

Stepsister

Jennifer Donnelly
53.15 lei

Cold War Berlin

Andrew Long
115.32 lei
56.09 lei

Vanished Giants

Anthony J. Stuart
287.57 lei
100.54 lei

Keeping 13

Chloe Walsh
54.77 lei

Clienții care au cumpărat această carte au mai cumpărat și

98.11 lei
130.31 lei

Ladislav Zívr

Jaromír Typlt
330.20 lei