Satisfying Internal Customers First: A Practical G uide to Improving Internal and External Customer S atisfaction (Only Cover is Revised) (Quality Imp
Autor:
Richard Y. Chang, P.Keith Kelly
Disponibilitate:
În depozitul extern
Expediem în 9-15 zile
133.16
lei
This book illustrates the vital link between satisfying external customers and improving processes w...
