Relationship Advantage

Name: Relationship Advantage
Brand: Oxford University Press
SKU: 9780199241927
Price: 1437.22 RON
Availability: InStock

Information Technologies, Sourcing, and Management

Autor: Thomas Kern, Leslie P. Willcocks

Limbă:

Legare: Copertă tare

Editura: Oxford University Press

Disponibilitate: În depozitul extern

Expediem în 10-18 zile

1 437.22 lei

The relationship in information technology (IT) outsourcing determines the difference between a succ...

Informații despre carte

Autor

Thomas Kern, Leslie P. Willcocks

Limbă

engleză

Legare

Carte - Copertă tare

Publicat

2001

Pagini

412

EAN

9780199241927

ISBN

0199241929

Enbook ID

04529919

Editura

Oxford University Press

Greutate

770

Dimensiuni

166 x 235 x 31

Descriere completă

The relationship in information technology (IT) outsourcing determines the difference between a successful, a less successful, and a failing outsourcing deal. IT managers will commonly spend seventy per cent of their time on making the client-supplier relationship work, while thirty per cent of their time will focus on the contract, personnel, and problem issues. Longitudinal research into Xerox's global, British Aerospace's total,ESSO's selective, British Petroleum's alliance, and the UK Inland Revenue's public sector outsourcing deals highlights relationship practices and recurring post-contract management issues that demand careful attention and management. By use of novel cliebt-supplier relationship framework developed from transaction cost, relational contract, nad interorganisational relationship theory, the authors carefully amalyse these five longitudinal case studies and identify what the key dimensions of an outsourcing relationship are. Together the framework and the case studies provide a number for both practitioners and academics on how to achieve a relationship advantage.

S-ar putea să te intereseze

Clienții care au cumpărat această carte au mai cumpărat și

Cele mai căutate

Categories

Authors

Publishers

Produse

Produse

Cele mai căutate

Categories

Authors

Publishers

Produse

Produse

Relationship Advantage

Information Technologies, Sourcing, and Management

Informații despre carte

Descriere completă

S-ar putea să te intereseze

Clienții care au cumpărat această carte au mai cumpărat și