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Carte Practical Guide to CRM Janice Reynolds

Practical Guide to CRM

Autor: Janice Reynolds
Limbă: engleză
Legare: Copertă tare
Editura: Taylor & Francis Ltd
Disponibilitate: șansă 50%
Şanse de a obține acest titlu
1 337.42 lei
In the global economy, the customer has more and better choices than ever before, bringing on one of...

Informații despre carte

Autor
Janice Reynolds
Limbă
engleză
Legare
Carte - Copertă tare
Publicat
2017
Pagini
304
EAN
9781138412446
ISBN
9781138412446
Enbook ID
18170780
Editura
Taylor & Francis Ltd
Greutate
720
Dimensiuni
152 x 229

Descriere completă

In the global economy, the customer has more and better choices than ever before, bringing on one of the biggest challenges the business community faces today - customer loyalty and retention. This book explores how to use CRM to integrate various channels and media of customer contact from the Internet through field sales into one system.

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