engleză
Why do we lie? Why is it considered best practise to tell a client that you'll get the best deal for them when you know you won't, or your boss that you'll hit your sales target when it's impossible, or a journalist that you will win an election when you know you won't, and when everyone else knows you won't? Low level dishonesty is rife everywhere, in the form of exaggeration, selective use of facts, economy with the truth, careful drafting - all the tools professional communicators apply to their daily lives. This brilliantly insightful book steps inside the panoply of deception employed everywhere and in doing so assesses not only how it has come to this, but how it can possibly end. When you're buying a house, why can't you trust an estate agent? When you have money to put away, why can't you trust a bank? Drawing on behavioural science, psychology and of course his knowledge of the media, Evan ends by providing readers with a tool-kit to spot and overcome signs of deception.
