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Measuring the Performance of Human Service Programs

Name: Measuring the Performance of Human Service Programs
Brand: SAGE Publications Inc
SKU: 9781412970617
Price: 275.88 RON
Availability: InStock

Autor: Lawrence Martin

Limbă:

Legare: Carte broșată

Editura: SAGE Publications Inc

Disponibilitate: În depozitul extern

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275.88 lei

Government and nongovernmental human service organizations are under increasing pressure to demonstr...

Informații despre carte

Autor

Lawrence Martin

Limbă

engleză

Legare

Carte - Carte broșată

Publicat

2009

Pagini

160

EAN

9781412970617

ISBN

141297061X

Enbook ID

04214609

Editura

SAGE Publications Inc

Greutate

222

Dimensiuni

227 x 153 x 8

Descriere completă

Government and nongovernmental human service organizations are under increasing pressure to demonstrate that their programs work. As stakeholders demand more accountability, human service organizations are increasingly utilizing performance accountability and performance measurement as a way of demonstrating the efficiency, quality, and effectiveness of their programs. Measuring the Performance of Human Service Programs, Second Edition examines the reasons why performance measurement has become the major method of performance accountability today. In this second edition of their classic work, Martin & Kettner explain in detail how to develop and utilize output, quality, and outcome performance measures in human service programs. Special attention is given to the four types of outcome performance measures: numeric counts, standardized measures, level of functioning (LOF) scales and client satisfaction.