engleză
Today, more than ever, organizations need training that culminates in tangible results. For decades, organizations and their training groups have been struggling to connect training events to tangible business results, yet no one has come close to doing it in a clear and convincing way. That is, no one has built a strong 'bridge' between an employee's training experience and business performance. This book puts an end to all of that. By showing you some completely new and simple ways to measure the traditional five levels of training evaluation and by adding a new and absolutely crucial Level 6, the training industry and HR professionals everywhere can finally build this bridge, take their proper place in the boardroom, and tell their powerful story of bottom-line impact. In this book Leone will show trainers how to create building blocks, construct the right linkages, and measure the impact of training programs from the first step (Level 1 - reaction) to the final destination (Level 5 - ROI). All while helping trainers create a new Level 6, which measures the critical factors that surround and support the bridge which will make or break the organizations training initiatives. Included in this book is: * A simple survey to cover Level 1 and 2. * The core questions and templates to develop your own Level 3 * A completely new process and formula to simplify and truly isolate your Level 4 * A quick and simple way to calculate your Level 5 * A new and ground-breaking Level 6 to measure the most significant predictor of training impact and sustainability - Transfer Climate Throughout the book Leone will share his own experiences delivering these impact studies to clients, business partners, and C-level leaders. He'll tell his lessons learned and give you all his simple do's and don'ts. Included throughout are examples, case studies, and ways to report findings that will capture your audience, and leave them wanting more. He'll show readers step-by-step how to present results in neat and concise power-point slides.
