Managing Interpersonal Conflict

Name: Managing Interpersonal Conflict
Brand: SAGE Publications Inc
SKU: 9780803933125
Price: 457.3 RON
Availability: InStock

Autor: William A. Donohue, Robert Kolt

Limbă:

Legare: Carte broșată

Editura: SAGE Publications Inc

Disponibilitate: În depozitul extern

Expediem în 14-20 zile

457.30 lei

This book explores the process of interpersonal conflict - from the initial decision as to whether o...

Informații despre carte

Autor

William A. Donohue, Robert Kolt

Limbă

engleză

Legare

Carte - Carte broșată

Publicat

1992

Pagini

171

EAN

9780803933125

ISBN

0803933126

Enbook ID

04713737

Editura

SAGE Publications Inc

Greutate

310

Dimensiuni

161 x 224 x 13

Descriere completă

This book explores the process of interpersonal conflict - from the initial decision as to whether or not to confront differences through to how to plan the actual confrontation. It deals extensively with negotiation and, where negotiation proves unsuccessful, with third-party dispute resolution. To avoid destructive or violent behaviour, Donohue emphasizes the importance of keeping conflicts under control and of focusing on the pertinent issues. He argues that the key to managing conflict is to address differences collaboratively so that the parties can create better solutions and, ultimately, strengthen their relationships.

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