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Carte Listening - The Forgotten Skill, A Self Teaching Guide 2e Madelyn Burley-Allen

Listening - The Forgotten Skill, A Self Teaching Guide 2e

Autor: Madelyn Burley-Allen
Limbă: engleză
Legare: Carte broșată
Editura: John Wiley & Sons Inc
Disponibilitate: În depozitul extern
Expediem în 9-15 zile
85.24 lei
A proven program for turning effective listening into a powerful business tool Managers and other em...

Informații despre carte

Autor
Madelyn Burley-Allen
Limbă
engleză
Legare
Carte - Carte broșată
Publicat
1995
Pagini
208
EAN
9780471015871
ISBN
0471015873
Enbook ID
04887141
Editura
John Wiley & Sons Inc
Greutate
374
Dimensiuni
233 x 190 x 13

Descriere completă

A proven program for turning effective listening into a powerful business tool Managers and other employees spend more than 40 percent of their time listening to other people but often do it so poorly that the result is misunderstood instructions, misdirected projects, and erroneous actions - millions of dollars' worth of mistakes just because most people don't know how to listen. In this new edition of her classic guide to the art of effective listening, Madelyn Burley-Allen shows you how to acquire active, productive listening skills and put them to work for you - professionally, socially, and personally. With her time-tested techniques, you'll learn how to: * Eliminate distractions and improve your concentration on what is being said* Locate key words, phrases, and ideas while listening* Cut through your own listening biases* Interpret body language clues* Ask constructive, nonthreatening questions that elicit real information* Get others to listen to you* Master a whole range of listening skills that you can use on the job and in your personal life Listening: The Forgotten Skill uses an interactive learning approach with work-sheets, charts, graphs, and self-tests that help you pace and monitor your own progress.

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