Lean Six Sigma Service Excellence

Name: Lean Six Sigma Service Excellence
Brand: J Ross Publishing
SKU: 9781604270068
Price: 324.12 RON
Availability: InStock

A Guide to Green Belt Certification and Bottom Line Improvement

Autor: Gerald Taylor

Limbă:

Legare: Copertă tare

Editura: J Ross Publishing

Disponibilitate: În depozitul extern în cantități mici

Expediem în 11-15 zile

324.12 lei

A practical, user-friendly guide to the principles of Lean Six Sigma in the service delivery industr...

Informații despre carte

Autor

Gerald Taylor

Limbă

engleză

Legare

Carte - Copertă tare

Publicat

2008

Pagini

312

EAN

9781604270068

ISBN

1604270063

Enbook ID

04835346

Editura

J Ross Publishing

Greutate

542

Dimensiuni

160 x 237 x 22

Descriere completă

A practical, user-friendly guide to the principles of Lean Six Sigma in the service delivery industry. Over the past two decades, growth in the number of new service and non-profit organizations has dramatically out-paced manufacturing in the global economy. Although rooted in the improvement of quality and productivity in the manufacturing sector, the proven principles of Six Sigma and Lean can now be applied across the board to non-manufacturing related businesses. "Lean Six Sigma Service Excellence" provides an effective translation of the concepts of Lean Six Sigma from a manufacturing to a service delivery environment, as well as providing user-friendly techniques for implementing these practices, and for using them to achieve and maintain a competitive advantage.

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Lean Six Sigma Service Excellence

A Guide to Green Belt Certification and Bottom Line Improvement

Informații despre carte

Descriere completă

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