Information Systems for eGovernment

Name: Information Systems for eGovernment
Brand: Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
SKU: 9783642135705
Price: 276.36 RON
Availability: InStock

A Quality-of-Service Perspective

Autor: Gianluigi Viscusi

Limbă:

Legare: Copertă tare

Editura: Springer-Verlag Berlin and Heidelberg GmbH & Co. KG

Disponibilitate: În depozitul extern

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276.36 lei

The success of public sector investment in eGovernment initiatives strongly depends on effectively e...

Informații despre carte

Autor

Gianluigi Viscusi

Limbă

engleză

Legare

Carte - Copertă tare

Publicat

2010

Pagini

275

EAN

9783642135705

ISBN

3642135706

Enbook ID

04353069

Editura

Springer-Verlag Berlin and Heidelberg GmbH & Co. KG

Greutate

584

Dimensiuni

163 x 243 x 22

Descriere completă

The success of public sector investment in eGovernment initiatives strongly depends on effectively exploiting all aspects of ICT systems and infrastructures. The related objectives are hardly reachable without methodological frameworks that provide a holistic perspective and knowledge on the contexts of eGovernment initiatives. Yet public administrators usually have a mix of legal and administrative knowledge, while lacking an information systems background.§With this book, Viscusi, Batini and Mecella provide a comprehensive methodology for service-oriented information systems planning, with special emphasis on eGovernment initiatives. They present the eG4M methodology which structurally supports the development of optimal eGovernment plans, considering technological, organizational, legal, economic and social aspects alike. The approach is focused on two pillars: the quality of the provided services and related processes, and the quality of the data managed in the administrative processes and services.§The book is written for public administrators, decision-makers, practitioners, ICT professionals and graduate students, providing a comprehensive perspective of the challenges, opportunities and decisions related to strategic and operational planning of service-oriented information systems in eGovernment.

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Information Systems for eGovernment

A Quality-of-Service Perspective

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