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Carte Inducing Customer Centricity Professor Mohamed Zairi

Inducing Customer Centricity

Autor: Professor Mohamed Zairi
Limbă: engleză
Legare: Carte broșată
Editura: Independently Published
Disponibilitate: În depozitul extern
Expediem în 14-21 zile
150.70 lei
Customer centricity focuses on understanding customers' needs and preferences and on adapting an org...

Informații despre carte

Autor
Professor Mohamed Zairi
Limbă
engleză
Legare
Carte - Carte broșată
Publicat
2019
Pagini
190
EAN
9781794687097
ISBN
1794687092
Enbook ID
25484744
Editura
Independently Published
Greutate
263
Dimensiuni
152 x 229 x 10

Descriere completă

Customer centricity focuses on understanding customers' needs and preferences and on adapting an organisation's service delivery processes to accommodate and satisfy those preferences in order to enhance customer loyalty - which results in increased growth

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