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This research investigates the problematic architect-client relationship on house projects. It is an interdisciplinary study drawing theory from sociological and psychological perspectives to further our understanding of this built environment industry problem. It demystifies the architect-client relationship by providing an account of how the architectural profession's endeavour to maintain social distinction and autonomy by creating silent boundaries around itself has led to the increased distancing of the architectural community from clients who are not trained as professional architects. It raises several questions: To what extent can the boundaries between the architect and client be blurred? What is it about some relationships that is an enabler for success? Are there characteristics that underpin successful and unsuccessful relationships and what are they? This book is an in-depth exploration of the architect-client relationship and is filled with rich stories providing an insight into client behaviour and management with a focus on the client's voice.
