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Experience Economy

Name: Experience Economy
Brand: Harvard Business School Publis
SKU: 9780875848198
Price: 159.75 RON
Availability: InStock

Autor: Joseph Pine

Limbă:

Legare: Copertă tare

Editura: Harvard Business School Publis

Disponibilitate: șansă 50%

Şanse de a obține acest titlu

159.75 lei

Future economic growth lies in the value of experiences and transformations--good and services are n...

Informații despre carte

Autor

Joseph Pine

Limbă

engleză

Legare

Carte - Copertă tare

Publicat

1999

Pagini

254

EAN

9780875848198

ISBN

0875848192

Enbook ID

04174864

Editura

Harvard Business School Publis

Greutate

563

Dimensiuni

165 x 242 x 27

Descriere completă

Future economic growth lies in the value of experiences and transformations--good and services are no longer enough. We are on the threshold, say authors Pine and Gilmore, of the Experience Economy, a new economic era in which all businesses must orchestrate memorable events for their customers. The Experience Economy offers a creative, highly original, and yet eminently practical strategy for companies to script and stage the experiences that will transform the value of what they produce. From America Online to Walt Disney, the authors draw from a rich and varied mix of examples that showcase businesses in the midst of creating personal experiences for both consumers and businesses. The authors urge managers to look beyond traditional pricing factors like time and cost, and consider charging for the value of the transformation that an experience offers. Goods and services, say Pine and Gilmore, are no longer enough. Experiences and transformations are the basis for future economic growth, and The Experience Economy is the script from which managers can begin to direct their own transformations.