Developing user involvement

Name: Developing user involvement
Brand: Policy Press
SKU: 9781861345370
Price: 160.48 RON
Availability: InStock

Working towards user-centred practice in voluntary organisations

Autor: Paul Robson, Nasa Begum, Michael Locke

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Legare: Carte broșată

Editura: Policy Press

Disponibilitate: În depozitul extern

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The principle of service user involvement in decisions that affect them is now generally supported....

Informații despre carte

Autor

Paul Robson, Nasa Begum, Michael Locke

Limbă

engleză

Legare

Carte - Carte broșată

Publicat

2003

Pagini

EAN

9781861345370

ISBN

1861345372

Enbook ID

05122669

Editura

Policy Press

Greutate

119

Dimensiuni

210 x 297 x 2

Descriere completă

The principle of service user involvement in decisions that affect them is now generally supported. However, many voluntary organisations remain under scrutiny because implementation has not been as quick or extensive as some would like, especially members of the user movement. This report explores the processes of change in eleven voluntary organisations to draw out lessons relevant to the wider sector. The report is based on an action research project which involved service users, managers, staff and trustees. It identifies enablers of and barriers to increased user involvement. It also describes emerging approaches and important themes. It will help practitioners, managers and trustees plot their own journeys towards increased user involvement.

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Developing user involvement

Working towards user-centred practice in voluntary organisations

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