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Carte Developing Interactional Competence Hanh Thi Nguyen

Developing Interactional Competence

A Conversation-Analytic Study of Patient Consultations in Pharmacy

Autor: Hanh Thi Nguyen
Limbă: engleză
Legare: Copertă tare
Editura: PALGRAVE MACMILLAN
Disponibilitate: În depozitul extern în cantități mici
Expediem în 13-18 zile
583.60 lei
Academics and practitioners now recognize the importance of a data-driven and microanalytic approach...

Informații despre carte

Autor
Hanh Thi Nguyen
Limbă
engleză
Legare
Carte - Copertă tare
Publicat
2011
Pagini
264
EAN
9780230276697
ISBN
0230276695
Enbook ID
04553320
Editura
PALGRAVE MACMILLAN
Greutate
456
Dimensiuni
148 x 216 x 21

Descriere completă

Academics and practitioners now recognize the importance of a data-driven and microanalytic approach to research on professional communication training. This book is the first to empirically investigate the development of interactional competence by novice professionals using a microanalytic and multidimensional framework. In examining how inexperienced pharmacists (interns) changed over time in their management of various interactional aspects of the patient consultation, this book extends the potential of conversation analysis to the longitudinal observation of individuals' interactional competence. Its detailed analysis of the patient consultations additionally provides an unparalleled description of this discursive practice at US community pharmacies. As well as appealing to applied linguists and social scientists with an interest in workplace communication, Developing Interactional Competence is a valuable resource for researchers, teachers, and practitioners involved in health communication training. Its analytic framework makes it essential reading for anyone attracted by a multidimensional and practice-specific approach to understanding interactional competence.

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