Carte Customer Tells John Futterknecht

Customer Tells

Limbă: engleză
Legare: Carte broșată
Editura: Optimum Press
Disponibilitate: În depozitul extern
Expediem în 9-15 zile
88.71 lei
What do championship poker players and world-class salespeople have in common?The ability to read pe...

Informații despre carte

Limbă
engleză
Legare
Carte - Carte broșată
Publicat
2020
Pagini
256
EAN
9781735059310
ISBN
1735059315
Enbook ID
33484013
Editura
Greutate
381
Dimensiuni
152 x 229 x 15

Descriere completă

What do championship poker players and world-class salespeople have in common?
The ability to read people.

Customers "tell" us how to deliver the highest levels of service. If we pay attention to them,
listen to their words, and observe their behavior, they will guide us to do the following:

• Treat them the way they want to be treated.
• Meet and exceed their expectations.
• Provide a positive, predictable experience.
• Develop strong relationships and bonds.
• Tailor our approach to each individual.

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