Carte Customer Service Paul R Timm

Customer Service

Autor: Paul R Timm
Limbă: engleză
Legare: Carte broșată
Disponibilitate: În depozitul extern
Expediem în 5-8 zile
786.16 lei
Customer Service: Career Success through Customer Loyalty, 6e provides a systematic process for buil...

Informații despre carte

Autor
Limbă
engleză
Legare
Carte - Carte broșată
Publicat
2013
Pagini
240
EAN
9780133056259
ISBN
0133056252
Enbook ID
02094635
Greutate
382
Dimensiuni
252 x 205 x 7

Descriere completă

Customer Service: Career Success through Customer Loyalty, 6e provides a systematic process for building service skills that all business people need. Presented in a friendly, conversational manner, the text is filled with examples that demonstrate the link between service skills and career achievement. This edition features more on social networking, trustability, and customer service trends. Information is also included on internal customers, emerging technologies, and stress-reducing techniques. Throughout the text, there is an emphasis on transforming good service intentions into a workable plan that yields loyalty and success.

S-ar putea să te intereseze

Fabio Novembre

Fabio Novembre
507.95 lei
376.29 lei
57.53 lei
595.73 lei

Breath of Fire

Amanda Bouchet
57.03 lei

Night Sounds

Sam Taplin
75.63 lei
53.08 lei
45.70 lei
89.29 lei

Trout Fishing in America

Richard Brautigan
81.50 lei
188.70 lei
235.01 lei

Clienții care au cumpărat această carte au mai cumpărat și

58.75 lei

Das All im eignen Fell

Clemens J. Setz
105.47 lei

Skuteczny Rust

David Drysdale
93.74 lei
105.26 lei

Mies van der Rohe

Claire Zimmerman
73.31 lei

En los zapatos de Valeria

Elisabet Benavent
60.67 lei
30.13 lei

Zapalenie Tarczycy Hashimoto

Dr Izabella Wentz Pharmd
144.70 lei
20.62 lei