Customer Relationship Management

Name: Customer Relationship Management
Brand: Our Knowledge Publishing
SKU: 9786206110453
Price: 192.06 RON
Availability: InStock

Autor: Bakary Gbane

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Legare: Carte broșată

Editura: Our Knowledge Publishing

Disponibilitate: În depozitul extern

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192.06 lei

CUSTOMER RELATIONSHIP MANAGEMENT. This book aims to help small and medium-sized business owners unde...

Informații despre carte

Autor

Bakary Gbane

Limbă

engleză

Legare

Carte - Carte broșată

Publicat

2023

Pagini

EAN

9786206110453

ISBN

6206110451

Enbook ID

43668877

Editura

Our Knowledge Publishing

Greutate

119

Dimensiuni

150 x 220 x 5

Descriere completă

CUSTOMER RELATIONSHIP MANAGEMENT. This book aims to help small and medium-sized business owners understand the basics of customer relationship management (CRM) and, more specifically, how CRM tools and the Internet can help them implement CRM measures in their business. If you want to understand how to better meet your customers' needs, this book is for you. What is customer relationship management? The concept of CRM encompasses the ways in which your company interacts with your customers. Most people think of CRM as capturing customer information. But that's only part of the picture. CRM is about using technology to gather the information you need to provide better support and service to your customers. In other words, CRM is also about what you do with that information to better meet the needs of your existing customers, and to find new customers to increase your profits.

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