Carte Customer Care and Client Relationship Management Annabella Oroma Asedri

Customer Care and Client Relationship Management

Limbă: engleză
Legare: Carte broșată
Disponibilitate: În depozitul extern
Expediem în 8-11 zile
329.58 lei
In the world of business, no organisation can exist without customers. The customer is the one that...

Informații despre carte

Limbă
engleză
Legare
Carte - Carte broșată
Publicat
2022
Pagini
144
EAN
9786205495940
ISBN
6205495945
Enbook ID
41447526
Greutate
233
Dimensiuni
150 x 220 x 9

Descriere completă

In the world of business, no organisation can exist without customers. The customer is the one that sustains businesses by paying organisations for products and services. It is therefore important for organisations to establish good relationships with the customers/clients. Establishing such relations is not easy. Organisations need to commit the necessary resources and funds to ensure that customer relationship management (CRM) initiatives work. This book will provide insight to both students and practioners on how to acquire, sustain, grow and retain loyal customers.

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