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Creating an Informed Customer Service Model

Name: Creating an Informed Customer Service Model
Brand: VDM Verlag Dr. Mueller E.K.
SKU: 9783639014266
Price: 273.81 RON
Availability: InStock

Using Action Research

Autor: Jennie Deneka

Limbă:

Legare: Carte broșată

Editura: VDM Verlag Dr. Mueller E.K.

Disponibilitate: În depozitul extern

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273.81 lei

Any service industy is a challenging enough environment without having to second guess the needs of...

Informații despre carte

Autor

Jennie Deneka

Limbă

engleză

Legare

Carte - Carte broșată

Publicat

2008

Pagini

104

EAN

9783639014266

ISBN

363901426X

Enbook ID

06811424

Editura

VDM Verlag Dr. Mueller E.K.

Greutate

150

Dimensiuni

152 x 229 x 6

Descriere completă

Any service industy is a challenging enough environment without having to second guess the needs of your customers. §Meeting customer service needs of the consumer in healthcare has become one of the greatest challenges for that industry. No longer is healthcare a place where the healthcare professionals knows what is best. Whether consumer, client or customers all come equipped with increased knowledge, more questions and a need to participate in decision making and all that it may encompasses. § What if you could build the ideal customer service model for your organization, based on the feedback from past consumers? Using Action Research,"Creating an Informed Customer Service Model" leads you through one organizations process for the devlopment of a framework for a new customer service model, further organization development and a clearer vision for leadership and employee development to better meet the needs of their customers.§[email protected]

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Creating an Informed Customer Service Model

Using Action Research

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